Top Field Service Dispatch Software for Your Business
Field service dispatch software help streamline the workflow of field personnel and dispatch the right person for every job. These software efficiently schedule, dispatch, invoice, and manage customers from their dashboard and are very crucial for businesses that offer field workers or for freelancers looking for work. Following are the top field service dispatch software solutions.
HouseCall Pro
HouseCall Pro is a field service management app meant for service professionals who want to automate their workflow. This is a cloud-based app, which comes with a native mobile app and web portal. This app is used in a wide range of industries like cleaning, electrical, HVAC, and plumbing. HouseCall Pro lets the companies get rid of paperwork by offering excellent features like customer notifications, invoicing, payment processing, job scheduling, and much more. It can also handle postcard and email marketing. This application can be used both on Android as well as iOS devices and comes in both free and paid versions.
mHelpDesk
This is a field service solution that helps companies manage everything from customer call to final payment. It takes care of all the steps in between like job allocation, dispatching, billing, invoicing, and reporting. mHelpDesk can integrate with Quickbooks online and Quickbooks Desktop and lets businesses sync all the data for proper accounting. This software also has an offline mode where a business can let its employees use their mobiles in the areas where Internet reception is not available. This software operates on a completely cloud-based system; therefore, it can be accessed on any device that has an Internet connection. This lets the employees access the job details right from their mobile phone and reach the venue without wasting time. Moreover, it allows businesses to customize templates to suit their business needs and the whole system easily integrates with the company website to provide forms, logins, and functional widgets.
WorkWave Service
WorkWave Service is another cloud-based field service dispatch software. It offers both the mobile as well as desktop applications that help the field employees to access the job anywhere while the office can keep a track of the job done by field workers. The dashboard of this software provides actionable information in real time and offers various scheduling features to help manage services, one-time jobs, and recurring tasks. It also features an appointment calendar that shows revenue on a route and can reschedule the route on the basis of bad weather and sick days.